NOS POINTS DE VENTE VISIODERM™ CONNECT
Thanks to the expertise of your beauty professional and the scientific diagnosis of VisioDerm ™ Connect, perform an accurate and rapid analysis of the quality of your skin
- a VisioDerm Connect probe
- a base
- a reset pin
- a charger
- a briefcase
- an A4 support sheet
Allow 15 minutes for your probe to connect to your Wi-Fi network via the "VisioDerm Compagnon" application. This operation only needs to be done once.
To help you, you can follow the “account creation” instructions available in the “instructions” area.
Start the probe: press the button on the back of the probe, the small blue light appears then the green light on the top of the probe lights up in turn and stabilizes after a few seconds.
Refresh your page and check that the light bulb on your home page is green
The probe charges approximately once a week. This is a slow charge (approximately 10 hours).
It is advisable to leave it overnight . It will turn itself off once it is full.
CAUTION: If you do not use your probe frequently, remember to charge it overnight the day before using it.
IMPORTANT INFORMATION
Charging is always and only done on the back of the device. NEVER CHARGE FROM THE SIDE.
The probe automatically turns off after 20 minutes of inactivity .
If you need to "force" the probe to stop, you need to take the magnetic pin on the VisioDerm base and press on the back of the probe:
An application allows you to connect your VisioDerm to your wifi network (internet box or smartphone sharing connection):
Install the “VisioDerm Compagnon” application on your smartphone or tablet via the following link:
or scan the following QRcode:
You can perform your analyses with VisioDerm Connect on your tablet (or laptop) using your Smartphone's connection sharing.
Once tethering is enabled (see FAQ), take your tablet or laptop and open the wifi networks. Select the network "VisioDermxxxxxx" (SSID saved in the previous step) and enter the password.
Progress
1. I activate my connection sharing.
2. I turn on my probe (rear start, I press once, the power LED lights up blue. My probe is running when the green light freezes. Before that, it lights up green, red, blue).
3. On my home page, I look for my “VisioDerm” shortcut
If I don't have a shortcut, I go to my browser and type the Visioderm website in the address bar (see the support sheet supplied with VisioDerm)
My username = My email address
My password = the password chosen when creating my account
- Take the VisioDerm probe and its VisioLink
- Connect the VisioLink base to your box (or to an Ethernet output) using the Ethernet cable provided
- Once plugged into the mains socket - the indicator light on the front of the VisioLink should flash green
- After a few dozen seconds, start the probe: press the button on the back of the VisioDerm Connect, the small blue light appears then the green light on the top of the probe lights up in turn and stabilizes after a few dozen seconds.
- Go to your VisioDerm account
Start the probe: press the button on the back of the VisioDerm Connect, the small blue light appears then the green light on the top of the probe lights up in turn and stabilizes after a few seconds.
On your smartphone, the message “Connection sharing” appears at the top of the terminal screen.
Go to your VisioDerm account (address on your support sheet - delivered with the VisioDerm).
As a reminder, How to access it: On your terminal (tablet, PC, smartphone), open an Internet page (chrome, mozilla, safari, etc.) and type in the portal address, then log in to your account with your username and password.
Refresh your page and check that the light bulb on your home page is green
Connecting to a tethering connection with an Android smartphone - Samsung example
- On your smartphone go to “settings”
- Go to “search” and type “dot”
- Change the “SSID” and “password” with your SSID & password identifier present on the accompanying sheet
Connecting to a shared connection on an Apple phone
On your iPhone go to “settings” then “Cellular Data” and “Activate”
Go back to “Settings” and click on “Connection Sharing”
Change “Password” to your password from the accompanying sheet
Go back to “Connection Sharing” and enable/allow connection sharing
On your smartphone go to “settings”
Go to “search” and type “point”
Note the “SSID” or “Name” and Password
ATTENTION: It is imperative to respect the case (capital letters, symbols, etc.)
On your iPhone go to “settings”
Go to “General” then “information”
Go back to “Settings” and click on “Connection Sharing”
Note the “SSID” or “Name” and Password
ATTENTION: It is imperative to respect the case (capital letters, symbols, etc.)
Connection sharing can go into standby mode: if you can no longer perform an analysis, remove and reactivate connection sharing, then turn the probe off and on again and retest everything as soon as your bulb is green.
At this step, your probe should be turned on and connected !
Once the green light on the probe has stabilized, click on: “Add a scan”. The following window opens:
To get a complete and detailed analysis you need to take 8 photos of the face .
Take the photo of the indicated area: Green dot on the model's face.
Position your probe on the face, slide the probe slightly while remaining pressed on the face. You stop on the cheekbone and gently remove the probe . The image freezes.
If the image suits you ( the image must be clear ) “validate” the image, otherwise start taking the picture again by repositioning your probe on the face.
The different LED lights :
- Direct Light (green light) - Magnifies skin texture 50 times
CHEEKBONE / FOREHEAD / WRINKLES
Wait for the color of the image to stabilize and confirm a clear image, without hair.
For the wrinkle:
It is important to position it in the center of the image so that it can be calculated well by our algorithm.
AREA CONCERNED :
You have the option when "affected area" is specified on a photo acquisition, to select a different area than that recommended on the model.
If so, consider modifying the scanned area by moving the marker on the model's face.
Here is the available grid:
- Polarized light (red light) - Dermis analysis
Objective: Observe with the probe the redness and/or spots not visible to the eye .
REDNESS / SPOTS
Tip: Slide the probe over the face from top to bottom only while maintaining pressure.
. Do not scan moles, freckles or birthmarks.
. Also avoid scanning spots located in areas of redness.
We make these recommendations to you so as not to affect the accuracy of the analyses.
- Diffused Visible Light (blue/green light)
Hides shadows for perfect colorimetry analysis
EPIDERMIS SPOTS / COMPLEXION
- UV light (blue light)
Highlights the presence of impurities.
Choose a photo on the T-zone (forehead, nose or chin)
When several people are likely to use the analyzer, remember to specify the name of the operator.
To do this, before the analysis, go to: My account - Collaborators.
Once the 8 photos have been taken, you have access to each of them to check their quality.
If you need to edit a photo, click “Capture” below the image.
You can download the images by clicking on “File”.
Click on “+Create” to start the analysis which lasts less than a minute.
You have the option when "affected area" is specified on a photo acquisition, to select a different area than that recommended on the model.
If so, consider modifying the scanned area by moving the marker on the model's face.
Here is the available grid:
Skin diagnosis
The “Summary” tab classifies the results by priority of the imbalances to be treated.
A color code helps you find your way:
1 = dark green, 2 = light green, 3 = orange-yellow, 4 = orange, 5 = red, 6 = black
The spider diagram on the right gives the quality of the skin: 1 = “ideal” skin, 6 = very unbalanced skin.
You have the option, by clicking on "email" or "print" to view the analysis report.
This can be read "with" or "without" the public prices including tax of the products:
- Email :
Automatically sent by email the analysis report to the address provided in the customer file.
- Print :
View the analysis report in PDF to view it.
You then have the option to print it if you wish.
It includes at least 2 pages (this depends on the number of products and treatments recommended).
The first part is a copy of the “Summary” with the test results and the spider diagram.
The second part details the recommended products and treatments with the price if you wish.
Reminder: This prescription can be modified (see the beauty prescription section).
You have the possibility to add your logo.
To do this, go to My Account - Personal Information
Dehydration:
1- Direct light: cheekbone/temple
2- Direct light: forehead
Lipid balance
1- Direct light: cheekbone/temple
2- Direct light: forehead
Skin texture
1- Direct light: cheekbone/temple
2- Direct light: forehead
Wrinkles
1- Direct light: your choice
Redness of the skin
1- Polarized light: your choice
Dermis stains
1- Polarized light: your choice
Epidermis stains
1- Diffused light: your choice
Complexion
1- Diffused light: cheekbone/temple
Pores
1- UV light: T zone of your choice
Check:
- wifi connection: do I get a signal / is my connection sharing still active?
- changes: have you changed your box, internet service provider or password recently?
- the connection: are the visioderm and the terminal connected to the same wifi network? has the order of activation of the connection sharing been respected?
This means that the internal WiFi communication in your center is slow.
Move closer to the internet box or wifi access point.
An amplifier can be installed if required.
Your probe battery may be low.
Charge your probe overnight.
This means that a probe is known to the portal but not detected.
Check:
- That the probe is on and solid green
- That the probe is connected to the same wifi network as your terminal (tablet or PC)
- That the order has been respected (1. I check the connection of my internet box or I turn on the connection sharing of my smartphone 2. I turn on my probe and wait until it is green 3. I select the correct wifi on my terminal (tablet or PC))
VisioDerm has never been connected to this portal with this terminal (tablet, PC or smartphone).
Check:
- that the probe is on and its indicator light is green
and/or
- that the terminal (Tablet/PC) is properly connected to your wifi (box or connection sharing).
If the images of your analysis are slow and jerky and the VisioDerm control LED is pink, your probe is discharged. You must plug it in and wait before using it again.
The probe may be discharged:
Approximate usage time: 7 hours.
Plug it in overnight (10 hours) and try turning it on again the next day.
Check that your smartphone accepts cookies from the site.
For handling see using connection sharing under Android.
Once tethering is enabled and the VisioDerm is on and flashing green/red:
- Check in settings/parameters then advanced configuration of connection sharing/Wifi access point the "black list" or "black list" if the VisioDerm is not blocked.
- If present in the list, remove it.
On your device (tablet, PC, smartphone), open an Internet page (Chrome, Mozilla, Safari, etc.) and type in the link to your portal (indicate on the support sheet provided with your Visioderm), then log in to your account with your username (email) and password.
If you have not yet created an account, please go to the question "How to create an account".
If you can no longer connect to your VisioDerm session:
The username corresponds to the email address you entered when you registered. Check the spelling of it.
Also check that you are on the correct VisioDerm portal by looking at the website on the support sheet (A4 sheet supplied with the Visioderm)
If you have lost it: Call your representative.
You can reset your password by going to "forgotten password" on your visioderm portal
You can check the version of your probe by visiting this site: https://myversion.visioderm.eu
Yes, you can consult your VisioDerm account on any device (PC, tablet, smartphone) you want.